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SF Portrait of Susan Faix

Susan Faix, LMFT

Practical, experienced relationship-focused therapist

About Susan

Susan Faix is a licensed marriage and family therapist working in California. She brings 26 years of clinical experience to visits and focuses on practical help for everyday struggles.

Background and approach

She aims to meet people where they are and to listen first before offering tools. Susan often helps people dealing with addictions, grief, stress, anxiety, and mood concerns such as depression and bipolar disorder.

She also supports clients facing relationship and intimacy concerns, parenting challenges, and career or life transitions. Her practice includes help for sleep and eating concerns, anger, self-esteem, and attention-related issues like ADHD.

Her approach adapts to each person. She draws on attachment-based ideas to look at how early relationships shape current patterns.

She uses cognitive behavioral tools to help change unhelpful thoughts and behaviors and borrows emotion-focused techniques when feelings need to be addressed more directly. Susan emphasizes respect, sensitivity, and compassion in the work.

She and a client build a straightforward plan together and adjust that plan over time. Sessions tend to focus on practical steps people can try between meetings and on clearer communication in relationships.

People who prefer a collaborative, down-to-earth therapist may find her style helpful. She offers several ways to meet, including video calls, phone, live chat, and text-based messaging, which can fit different schedules and needs.

Therapeutic approaches and how they work online

Attachment-based work focuses on how early bonds shape current relationship patterns. It helps when people want to change how they connect, respond to conflict, or manage closeness and distance. Cognitive behavioral therapy, or CBT, looks at thoughts and behaviors that keep problems going and teaches practical skills to change them. It is often useful for anxiety, depression, sleep problems, and mood regulation. Emotion-focused therapy helps people name and process strong emotions so they can respond differently in relationships and in daily life.

Finding the right approach is a shared decision. The therapist will talk with a client about goals, try a few methods, and adjust the plan as things evolve. That collaborative process helps identify which tools feel most helpful and realistic for the person’s situation.

Online work makes using those methods more flexible. Video calls allow face-to-face conversation and visual cues. Phone sessions are useful when bandwidth or camera use is difficult. Live chat and text-based messaging let clients check in more frequently, try short skill-practice, or fit brief check-ins into a busy day. These options help people maintain continuity and make consistent progress even when schedules change.

Frequently asked questions

What kinds of concerns does she address?
Susan works with a wide range of concerns including addictions, grief, parenting challenges, anxiety, depression, bipolar disorder, relationship and intimacy issues, stress, and coping with life changes.
What is her therapeutic style like?
Her style is collaborative and practical. She listens first, then combines compassionate support with concrete tools you can try between sessions.
How much experience does the therapist have?
She has 26 years of professional experience working with people on a variety of life and mental health concerns.
What are her credentials and where does she practice?
She is a California licensed marriage and family therapist - LMFT - and practices in California.
What languages are supported for sessions?
Sessions are offered in English.
Which session formats are available?
Sessions can be done by video calls, phone sessions, live chat, or text-based messaging depending on what fits your needs.
How are costs handled?
Cost varies with location and therapist availability; sessions use a subscription model that can be canceled at any time.
How do I begin working with her?
Start by selecting the Start Therapy button, complete a short matching questionnaire, and schedule a session based on the therapist's availability.